Loadify.ai – Terms & Conditions

Effective Date: 2 July 2025

Important — please read carefully. By installing, accessing, or using the Loadify.ai Chrome extension, web application, mobile application, or any related services (collectively, the “Service”), you (the “User”) agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree, do not access or use the Service.

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and Loadify Technologies, Inc. (“Loadify,” “we,” “us,” or “our”). Your continued use of the Service signifies your ongoing acceptance.

2. Service Description

Loadify provides a productivity platform—including a Chrome browser extension—that helps logistics professionals search load boards, calculate profitability, generate emails, and automate related workflows.

3. Eligibility & Account Registration

You must be at least 18 years old and able to form a binding contract in your jurisdiction. Certain features require creating an account. You are solely responsible for:

• providing accurate, up-to-date registration information;
• maintaining the confidentiality of your login credentials; and
• all activity occurring under your account.

4. Limited License

Subject to these Terms, Loadify grants you a personal, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes. All rights not expressly granted are reserved by Loadify.

5. User Obligations & Prohibited Conduct

You agree you will not:

• Use the Service for any unlawful, fraudulent, or unauthorized purpose.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
• Interfere with or disrupt the Service, its servers, or networks.
• Upload or transmit viruses, malware, or other harmful code.
• Violate the intellectual-property or privacy rights of Loadify or any third party.

6. Email-Sending Functionality

The Service may integrate with your email provider (e.g., Gmail, Outlook) at your request.

• Explicit action – The Service will send an email only when you trigger a send action (e.g., pressing “Send” or “Bulk Send”).
• Data handling – We do not store the body or recipients of your emails unless you explicitly opt in (e.g., for template analytics).
• Compliance – You are solely responsible for the legality and content of emails you send, including compliance with anti-spam laws (e.g., CAN-SPAM, CASL, GDPR).
• Indemnity – You agree to indemnify Loadify for any claims arising from your email activity (see Section 16).

7. Content Ownership

You retain all rights to content you submit or upload (“User Content”). By submitting User Content, you grant Loadify a worldwide, non-exclusive, royalty-free license to host, process, and display such content solely to operate and improve the Service.

8. Fees & Payment

If you purchase a paid plan:

• Fees are billed in advance on a monthly or annual basis.
• Except as required by law, payments are non-refundable.
• Late payments may result in suspension or termination.

9. Privacy

Our collection and use of personal data are described in the Loadify.ai Privacy Policy, which is incorporated into these Terms by reference.

10. Third-Party Services

The Service may depend on or link to third-party platforms (e.g., DAT One, Truckstop, Google Maps). Loadify is not responsible for third-party content or outages. Your use of those services is governed by their respective terms.

11. Intellectual Property

The Service, including all software, design, text, graphics, and trademarks, is the sole property of Loadify or its licensors and is protected by copyright, trademark, and other laws.

12. Feedback

If you submit comments, ideas, or suggestions (“Feedback”), you grant Loadify a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without compensation to you.

13. Suspension & Termination

Loadify may suspend or terminate your access at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. You may stop using the Service at any time.

14. Disclaimers

The Service is provided “as is” and “as available.” Loadify disclaims all warranties—express or implied—including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

15. Limitation of Liability

To the maximum extent permitted by law, Loadify will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits or revenues, arising out of or relating to the Service, whether based in contract, tort, or any other legal theory—even if Loadify has been advised of the possibility of such damages. Loadify’s aggregate liability shall not exceed the greater of (i) $100 USD or (ii) the amount you paid Loadify in the 12 months preceding the claim.

16. Indemnification

You agree to defend, indemnify, and hold harmless Loadify and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; or (c) your violation of any rights of a third party.

17. Changes to the Service or Terms

We may update the Service or these Terms at any time. If we make material changes, we will notify you (e.g., via in-app notice or email). Continued use of the Service after the effective date of changes constitutes acceptance of the revised Terms.

18. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Delaware, U.S.A., without regard to conflict-of-law principles. You agree that any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to personal jurisdiction there.

19. Severability & Entire Agreement

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in effect. These Terms (together with the Privacy Policy and any plan-specific terms) constitute the entire agreement between you and Loadify regarding the Service and supersede all prior agreements.

20. Contact

Questions, concerns, or legal notices? We’re here to help:

Email: [email protected]